Last Updated: September 2026

Welcome to J Plus Hobby. These Terms of Service ("Terms") govern your access to and use of the J Plus Hobby website, products, services, and related platforms.

By accessing our website, creating an account, placing an order, making a payment, participating in promotions, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree to these Terms, please discontinue use of our website and services immediately.

By using the J Plus Hobby website and services, you agree to comply with these Terms of Service, together with our:

• Privacy Policy
• Refund Policy
• Shipping Policy
• Pre-Order Policy
• Any additional policies published on our website

Customers acknowledge and agree that placing an order constitutes acceptance of all applicable policies and terms.

J Plus Hobby specializes in the sale of:

• LEGO® sets
• Trading Card Games (TCG)
• Collectibles
• Action Figures
• Model Kits
• Toys and Hobby Products
• Accessories and Related Merchandise

All products are subject to availability.

Product descriptions, images, specifications, pricing, and availability may change without prior notice.

J Plus Hobby reserves the right to:

• Modify product information
• Discontinue products
• Limit purchase quantities
• Refuse or cancel orders at its sole discretion

J Plus Hobby guarantees that all products sold are 100% genuine and authentic.

Products are sourced directly from:

• Authorized distributors
• Licensed suppliers
• Official manufacturers
• Trusted business partners

We do not knowingly sell counterfeit, imitation, replica, or unauthorized products.

All LEGO® products sold by J Plus Hobby are:

• Genuine official LEGO® products
• Brand new and factory sealed
• Unused and unopened
• Produced by The LEGO Group

Customers can purchase with confidence knowing that all LEGO® products sold by J Plus Hobby are authentic and sourced through legitimate supply channels.

Our products may be sourced from various countries and regions worldwide.

As a result:

• Box artwork may vary
• Packaging language may vary
• Region labels may vary
• Import labels and stickers may vary
• Region-specific markings may differ

These variations do not affect the authenticity, contents, functionality, or quality of the product.

Customers acknowledge and agree that packaging variations are normal and shall not be considered defects or grounds for return, exchange, cancellation, or refund.

Products are intended primarily for use, building, collecting, and enjoyment.

Due to transportation, warehousing, and courier handling processes, outer product packaging may occasionally contain minor cosmetic imperfections, including but not limited to:

• Light creases
• Minor dents
• Surface scuffs
• Corner wear
• Packaging compression

Such cosmetic packaging imperfections do not affect the sealed contents or functionality of the product.

Orders will not be eligible for returns, refunds, exchanges, or compensation based solely on minor box condition issues.

Customers seeking mint-condition, investment-grade, or collector-grade packaging should contact J Plus Hobby prior to placing an order.

By completing a purchase, customers acknowledge and accept this box condition policy.

• All prices are stated in Malaysian Ringgit (MYR) unless otherwise specified.
• Prices are subject to change without notice.
• Orders will only be processed after payment verification.
• J Plus Hobby reserves the right to cancel orders arising from pricing errors, system errors, or incorrect product information.

For Bank Transfer, DuitNow, QR Payments, or Manual Transfers:

Customers must:

• Quote the correct Order Number
• Submit payment proof where required
• Provide accurate payment information

Orders may be delayed, placed on hold, or cancelled if payment cannot be verified.

All orders are subject to:

• Stock availability
• Verification
• Management approval
• Fraud prevention procedures

Receipt of an order confirmation does not guarantee acceptance of the order.

J Plus Hobby reserves the right to refuse, limit, suspend, or cancel any order due to:

• Inventory shortages
• Supplier allocation changes
• Pricing discrepancies
• Fraud prevention concerns
• Payment verification failures
• Suspected abuse of promotions

All pre-order purchases are governed by the J Plus Hobby Pre-Order Policy.

Customers acknowledge and agree that:

• Release dates are estimates only.
• Manufacturers may revise release schedules.
• Allocation quantities may be reduced by suppliers.
• Delivery delays may occur.
• Product specifications may change without notice.

Unless otherwise stated, pre-order deposits are non-refundable.

Delivery estimates are provided for reference only.

J Plus Hobby shall not be liable for delays caused by:

• Couriers
• Customs authorities
• Public holidays
• Weather conditions
• Transportation disruptions
• Government actions
• Events beyond our control

Customers are responsible for ensuring shipping information is complete and accurate.

Additional shipping fees may apply for oversized, remote-area, or special-handling deliveries.

Customers agree to:

• Provide accurate information
• Maintain account security
• Use the website lawfully
• Refrain from fraudulent activities
• Respect other members of the hobby community

Customers remain responsible for activities performed under their account.

All return, refund, and exchange requests are subject to the J Plus Hobby Refund Policy.

Unless otherwise approved by J Plus Hobby:

• Refunds may be issued as Store Credit.
• Refunds may be issued as Store Coupons.
• Non-refundable deposits remain non-refundable.
• Opened items may not qualify for refund or exchange.
• Box condition concerns are subject to Section 3.

All content appearing on the website, including:

• Logos
• Branding
• Product listings
• Images
• Graphics
• Website layout
• Text
• Marketing materials

remains the property of J Plus Hobby or the respective intellectual property owners.

No content may be copied, reproduced, distributed, modified, or reused without prior written permission.

To the maximum extent permitted by Malaysian law, J Plus Hobby shall not be liable for:

• Indirect damages
• Consequential losses
• Lost profits
• Business interruption
• Supply shortages
• Product release delays
• Courier delays
• Inventory allocation issues
• Website downtime
• Technical issues

Customers use the website and services at their own risk.

J Plus Hobby does not guarantee that the website will be:

• Available at all times
• Error-free
• Uninterrupted
• Secure
• Free from harmful software

We reserve the right to update, modify, suspend, or discontinue any part of the website without prior notice.

Promotions, coupons, vouchers, loyalty rewards, discounts, giveaways, and special offers:

• Have no cash value.
• Cannot be exchanged for cash.
• May be modified or cancelled without notice.
• May be subject to separate terms and conditions.

J Plus Hobby reserves the right to reject or revoke promotional benefits in cases of suspected abuse, fraud, manipulation, or misuse.

Customer information is handled in accordance with the J Plus Hobby Privacy Policy.

By using our services, customers consent to the collection, storage, processing, and use of personal information as described in that policy.

J Plus Hobby shall not be liable for any delay or failure to perform obligations resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Pandemics
• Acts of government
• Customs delays
• Labor disputes
• Supplier issues
• Logistics disruptions
• Internet outages
• System failures

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

By:

• Accessing this website,
• Creating an account,
• Placing an order,
• Making a payment,
• Participating in any promotion, or
• Receiving goods from J Plus Hobby,

the customer confirms that they have:

✅ Read these Terms of Service

✅ Understood these Terms of Service

✅ Agreed to be legally bound by these Terms of Service

✅ Accepted all policies published on the J Plus Hobby website

Customers further acknowledge and agree to the:

• Authenticity Guarantee
• Internationally Sourced Stock Policy
• Box Condition Disclaimer
• Pre-Order Policy
• Shipping Policy
• Refund Policy

Orders placed with J Plus Hobby constitute full acceptance of these terms.

J Plus Hobby reserves the right to:

• Modify these Terms at any time
• Refuse service
• Limit purchases
• Suspend customer accounts
• Cancel orders
• Correct pricing or inventory errors
• Investigate fraudulent activity

All decisions made by J Plus Hobby regarding orders, payments, refunds, promotions, accounts, allocations, and disputes shall be final and binding.

All rights reserved.

J Plus Hobby

🌐 Website: https://jplushobby.com
📧 Email: support@jplushobby.com
📞 Contact Number: +60 XX-XXXX XXX

J Plus Hobby
100% Authentic Products • Trusted Service • Passionate Hobby Community